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Privacy Policy

Need to know how Federal Publications Inc. protects your personal information?

We're committed to keeping your information private and secure.

If you can't find your answer in these help pages, please phone us toll-free (1-888-433-3782) or click on the E-mail us link at the bottom of every page.


 

Privacy

We protect your privacy and abide by the Canadian Personal Information Protection and Electronic Documents Act.

In order to provide you with our service, we must ask you to provide some information. We do not disclose, sell, trade, or rent your personal information to outside parties. We use this information solely to allow you to make purchases from us. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your transactions. For example, the financial institution with whom you have your credit card account.

Your data will not be used for any marketing or sales purposes without your specific permission. After you've placed an order with us, we may only contact you with specific information regarding that transaction. For example, we may need get in touch with you if the package has been returned to us as undeliverable, or if the publisher notifies us of a printing error in the book.

For some titles, especially those released annually, we may ask you if you'd like to be notified when a new edition is released. In those cases, if you replied "Yes", we'll send you follow-up e-mail(s) about only that particular title.

If you have any questions about our privacy policy, please do not hesitate to phone us at 1-888-433-3782 or email us.

Shopping Cart Security

Our shopping cart is operated in partnership with Gifttool.com Inc. We have worked together, processing secure online transactions, since 2002. The shopping cart uses the latest encryption technology to make sure that personal data and credit card payments are secure before, during, and after every transaction.

Every transaction is encoded using 128-bit encryption. Your information is encrypted before it leaves your computer, throughout the transaction, and as it is stored in our databases.

The shopping cart uses the very best Secure Socket Layer Certificates of Thawte. Their certificate means that your secure data transmissions will not be decrypted.

Additional details are provided in Gifttool's Security Policy.
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Information on this page last updated: April 19, 2011

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425 University Avenue, Ste. 401, Toronto, Ontario, Canada M5G 1T6
Phone: (416) 860-1611 or toll-free 1-888-433-3782 · E-mail: info@fedpubs.com